Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Unique decor
Great service
Chilly rooms
Limited dining options
7.6/10
Very good
Rooms
7.4
Location
8.3
Service
7.9
Dining
7.7
Guest reviews
7.6/10
based on 9 reviews
7.7
7.7/10 based on 412 reviews
Lucy
United Kingdom,
January
2024
8.4/10
The hotel is ideally situated on the main street and close to the city center, making it convenient for exploring all the nearby attractions. The rooms are beautifully decorated with paintings on the ceiling, but the air conditioning worked well while the heating was not efficient. The service, although lacking in housekeeping, made up for it with excellent tours and ticket assistance. The dining experience, highlighted by freshly caught fish, was exceptional. The facilities provided were top-notch, offering great value for money.
Rooms
8.0
The rooms are beautifully decorated with paintings on the ceiling.
Service
7.0
The tours and ticket assistance provided were excellent.
Location
9.0
On the main street and close to the city center, the location is very convenient for exploring the city.
Dining
9.0
The dining experience featuring freshly caught fish was exceptional.
Facilities
9.0
The facilities provided offer great value for money with a variety of amenities.
Neil
United Kingdom,
October
2023
8.4/10
The hotel was lovely with some unique features like paintings on the ceiling in the rooms. The air conditioning worked well, making the stay comfortable. The only downside was the poor heating system, making it a bit chilly at times.
Rooms
8.0
The rooms had interesting paintings on the ceiling and the air conditioning was effective, providing a comfortable stay. However, the heating was not ideal, and it could get a bit chilly.
Service
9.0
The service was fantastic; the housekeeping was attentive and I received great assistance with booking tours and tickets. The value for money was excellent considering the level of service provided.
Location
10.0
The hotel's location was perfect in the old town, close to a beautiful garden and very convenient to the center. Being so close to the center was a major plus point, and I found the area charming.
Dining
7.0
The dining experience was satisfactory with included Welsh pastry for breakfast. While the dining options were decent, there was room for improvement in variety.
Facilities
8.0
The hotel had good facilities, providing everything needed for a pleasant stay. The overall value for money was great, considering the amenities available.
Unique decor
Chilly rooms
Nick
United Kingdom,
September
2023
6.6/10
The hotel is conveniently located on the main street and close to the city center, making it easy to access the main sights. The rooms have some issues with heating and feature interesting ceiling paintings, but they come with air conditioning. The service is inconsistent, with a lack of attention to details like housekeeping or tour assistance. The dining offers include delicious home-made jams, but pricing could be more competitive. Overall, it’s a decent stay with a few drawbacks to consider.
Rooms
7.0
The rooms have some heating issues and unique ceiling paintings but are equipped with air conditioning.
Service
5.0
The service is inconsistent, lacking in housekeeping standards and tour assistance.
Location
8.0
The hotel is located on the main street, next to the garden area and close to the city center and main sights.
Dining
7.0
The dining experience features delicious home-made jams, but pricing could be more competitive.
Facilities
6.0
The hotel facilities are average with room for improvement in terms of service quality.
Danny
United Kingdom,
August
2023
8.0/10
The hotel is a great option for a stay, with comfortable rooms and friendly service. The location is convenient, but there are issues with heating in the rooms and some unique ceiling paintings. The dining experience offers homemade tofu and the facilities are well-equipped.
Rooms
8.0
The rooms are comfortable, but the heating is not ideal and there are interesting ceiling paintings.
Service
9.0
The service was friendly and attentive.
Location
8.0
The hotel is conveniently located near the railway station and tourist points.
Dining
7.0
Enjoyed the homemade tofu at the dining area.
Facilities
8.0
The facilities are well-equipped for a comfortable stay.
Doug
United Kingdom,
August
2023
7.6/10
The hotel is ideally located in the old town, very close to Florence SMN train station and within walking distance to the center. The rooms have some quirky paintings on the ceiling and come with air conditioning, but the heating could be better. The service, including housekeeping and tours/ticket assistance, is satisfactory. The dining options include sausages in the included breakfast. Some facilities may need improvement, but overall, it offers good value for money.
Rooms
7.0
The rooms have some interesting paintings on the ceiling and come with air conditioning, but the heating could be better.
Service
7.0
The service, including housekeeping and tours/ticket assistance, was satisfactory.
Location
9.0
The hotel is ideally located in the old town, very close to Florence SMN train station and within walking distance to the center. It is also conveniently near the nearest bus station.
Dining
8.0
The dining options include sausages in the included breakfast.
Facilities
7.0
While some facilities may need improvement, the hotel offers good value for money.
James
United Kingdom,
August
2023
7.4/10
The hotel is in a quiet neighborhood, close to the train station in Firenze. The rooms have bad heating, paintings on the ceiling, and air conditioning, making it a mixed experience. The service, especially housekeeping and tours/ticket assistance, was attentive and helpful. The dining experience was nice with tasty tartines. However, the industrial area surroundings might not suit everyone's taste.
Rooms
7.0
The rooms have bad heating, paintings on the ceiling, and air conditioning.
Service
9.0
The service, including housekeeping and tours/ticket assistance, was attentive and helpful.
Location
6.0
The hotel is on a busy main road in a very industrial area, which may not be ideal for everyone's preference.
Dining
8.0
The dining experience featured tasty tartines.
Facilities
7.0
The facilities were adequate for my stay.
Ross
United Kingdom,
July
2023
6.8/10
The hotel had a mix of positives and negatives. The rooms were clean and comfortable, but the heating was not efficient. The service was friendly, but housekeeping could be improved. The location was convenient near the city center but situated in a very industrial area. The dining experience was good with included curry, but the facilities were lacking. Overall, a decent stay with some room for enhancement.
Rooms
7.0
The rooms were comfortable but had issues with heating and unusual paintings on the ceiling.
Service
7.0
The staff was friendly but housekeeping could be better.
Location
6.0
The hotel's location is convenient near the city center but situated in a very industrial area.
Dining
8.0
The dining experience was good with included curry.
Facilities
6.0
The facilities were lacking and could be improved.
Christopher
United Kingdom,
May
2023
8.0/10
The hotel is ideally located close to the center and main sights, offering a convenient stay. The rooms are comfortable with unique ceiling paintings, but the heating could be better. The service is friendly, and the housekeeping service is efficient. The on-site tours and ticket assistance are convenient. However, the dining options, though including French products, may not be to everyone's liking.
Rooms
8.0
The rooms are comfortable with paintings on the ceiling.
Service
9.0
The staff is friendly, and the housekeeping service is efficient. Tours and ticket assistance are convenient.
Location
9.0
The hotel is very close to the center and main sights, making it easy to explore the city on foot.
Dining
7.0
The dining experience offers French products, catering to a specific taste.
Facilities
7.0
The facilities provided meet basic needs for a comfortable stay.
Arthur
United Kingdom,
May
2023
8.2/10
I had a lovely stay at this hotel. The room had beautiful paintings on the ceiling, but the heating wasn't great. The service was top-notch, especially housekeeping, and they were very helpful with tours and ticket assistance. The location was super convenient, very close to the city center, and near many tourist points. The dining included was a nice touch with light snacks. The facilities were good, but there were a few minor issues. Overall, I found it to be a comfortable and friendly place to stay.
Rooms
7.0
The room with paintings on the ceiling was a nice touch, but the heating could have been better.
Service
9.0
The service was excellent, especially the housekeeping and tours/ticket assistance.
Location
10.0
The location was extremely convenient, very close to the city center and near many tourist points.
Dining
8.0
The dining with included light snacks was enjoyable.
Facilities
7.0
The facilities were generally good, but there were a few minor issues.
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